RETURN POLICY
let's make things right.
We want to guarantee 100% customer satisfaction. Products purchased directly from our online store or partner locations may be returned for a refund, exchange or credit. Please contact us directly at support@707delivery.com to begin the return process.
requirements for refund.
- Return is requested within 14 days after receiving the order.
- Product has not be opened, tampered with or used.
- Or product has been determined to be flawed or does not meet our quality standards.
requirements for exchange.
- Exchange is requested within 14 days after receiving the order.
- Exchange is equal to the value of the original order. You can pay the difference if it exceeds the original value.
- Product has not be opened, tampered with or used.
- Or product has been determined to be flawed or does not meet our quality standards.
requirements for store credit.
- Return is requested within 30 days after receiving the order.
- Product has not be opened, tampered with or used.
- Or product has been determined to be flawed or does not meet our quality standards.
who pays for return shipping?
We pay for return shipping if:
- You are accepting store credit for your return/refund.
- Your product has been determined to be flawed or does not meet our quality standards.
You pay for return shipping if:
- You are returning your order for a refund.
- You are exchanging your order for a different product.
when will I receive my refund?
- A refund will be issued to your original payment method within 1-2 business days after receiving your return package.
- Your return package must be successfully delivered to our correct location for the refund process to begin.
- We do not issue refunds while your return package is still in route for shipping.
have a question?
Contact our support team with any questions or comments you may have for your return.
- support@707delivery.com